FAQ

What payment methods do you accept?

The Tabletop Curators use PayPal Express checkout, the safest and securest payment gateway on the internet. PayPal accepts debit and credit cards from Visa, MasterCard, Discover and American Express credit cards or bank transfers. A PayPal account is not required in order to make a payment.

We also accept DBS/POSB internet banking transfers or ATM transfers. After order has been placed, you can transfer the amount to TTC's POSB savings account via Internet Banking or ATM Transfer.

Payment details are as follows:

Please drop us an email at hello@thetabletopcurators.co on the 1)Transfer reference number, 2) Order ID and 3) Preferred day of delivery once you have done the payment transfer so our team can make arrangements for you.

Do you accept cash or personal cheques?

We do not accept paper cheques, cashier’s cheques, money orders or cash on delivery at this time.

Where does The Tabletop Curators deliver?

We deliver to all locations in Singapore.

Can I select a specific time to receive my delivery?

Unfortunately, our deliveries cannot be made at a specified time. 

 What’s the minimum order to receive free delivery?

We offer free deliveries on all orders placed on our website above $100. If your order is below $100, there is a flat delivery fee of $10.

What happens if I’m not at home?

Please ensure that someone is present to acknowledge the delivery. If no one is at home and there is a missed delivery, we will contact you as soon as we can to reschedule another delivery time and date. Please note that we reserve the right to charge you a re-delivery fee of $10.

Can I pick up my order from your facility?

Yes! We welcome self-collection. Do let us know when you'd be coming by so we can prepare your purchase prior to your arrival, drop us an email at hello@thetabletopcurators.co!

Self-collection from our Ang Mo Kio office on week days from 9AM to 5PM and Saturdays 9AM to 12PM.

Can I change my order?

We do allow add-ons, but once orders have been confirmed and processed, we cannot refund or change them. For add-ons, you can just continue to add other products to your cart and we will consolidate the order for you.

What is the status of my order?

A confirmation email will be sent to you after we have captured the payment from the secured payment system.

How do I enter a discount code?

You can enter the discount code at the last step of the checkout screen before you complete the purchase. The discount will be tabulated and the new discounted amount will be reflected before payment is charged. 

How can I share feedback about the delivery experience or personnel?

We value all feedback and are always eager to hear about your experience with us. Please email us at hello@thetabletopcurators.co to share your experience.